British Gas EnergySmart / Energy Smart
0 Comment by Captain Consumer / December 12, 2009 / Posted in House & homeAvailable to existing and new customers, British Gas EnergySmart / Energy Smart is a FREE add-on service that aims to help customers save money and have better control over their utility bills. British Gas EnergySmart / Energy Smart is available with many (but not all) of the utility supplier’s gas and electricity tariffs, including dual [...]
E.ON’s casual approach to customer care
0 Comment by Captain Consumer / October 9, 2009 / Posted in House & homeIn the course of researching recent developments in the residential gas and electricity market, I found myself needing to speak with someone at E.ON. Just a quick phone call to check a couple of facts. Their call centre was obviously having a busy day, as I found myself in a queue. This wasn’t entirely unexpected [...]
