Comments for The Captain's Blog ™ http://www.captainconsumer.co.uk/blog Welcome to the personal blog of Captain Consumer® Wed, 03 Dec 2008 21:49:45 +0000 http://wordpress.org/?v=2.6.3 Comment on Aeroplane wash basins - grrr! by Captain Consumer http://www.captainconsumer.co.uk/blog/2006/09/18/aeroplane-wash-basins-grrr/#comment-100 Captain Consumer Fri, 02 May 2008 23:34:15 +0000 http://www.captainconsumer.co.uk/blog/2006/09/18/aeroplane-wash-basins-grrr/#comment-100 Addendum: I've been overly tardy in following up on this post. Boeing were genuinely fantastic! Not only did they reply, they did so promptly and in detail - with what was clearly a personal response, as opposed to the pre-scripted drivel that many other companies typically send out. The decision regarding lavatory interiors (and all other "buyer furnished equipment") lies with Boeing's customers. Boeing makes suggestions, but their customers (ie the airlines) are king, making the final decision regarding interiors. They suggested that I - and, if you feel so inclined, you - offer feedback to the airlines concerned, in order that they may better meet their customers' requirements and preferences. All credit to Boeing, genuinely. They responded in a way that I truly didn't expect - constructively, promptly and politely. Belated credit belongs where it's very rightly due. Addendum: I’ve been overly tardy in following up on this post. Boeing were genuinely fantastic! Not only did they reply, they did so promptly and in detail - with what was clearly a personal response, as opposed to the pre-scripted drivel that many other companies typically send out. The decision regarding lavatory interiors (and all other “buyer furnished equipment”) lies with Boeing’s customers. Boeing makes suggestions, but their customers (ie the airlines) are king, making the final decision regarding interiors. They suggested that I - and, if you feel so inclined, you - offer feedback to the airlines concerned, in order that they may better meet their customers’ requirements and preferences. All credit to Boeing, genuinely. They responded in a way that I truly didn’t expect - constructively, promptly and politely. Belated credit belongs where it’s very rightly due.

]]> Comment on Millets - more retail genius by Scraggsy http://www.captainconsumer.co.uk/blog/2008/03/25/millets-more-retail-genius/#comment-90 Scraggsy Mon, 31 Mar 2008 07:31:32 +0000 http://www.captainconsumer.co.uk/blog/2008/03/25/millets-more-retail-genius/#comment-90 And about time too. As a previous manager of a shop within the Blacks Leisure Group (resigned in 2002), I was suggesting this very idea for as long as I worked for the company. But no one listened. What did I know? Next they will be giving the managers power to place stock in the shop, where it might actually sell and start making a profit. And about time too.

As a previous manager of a shop within the Blacks Leisure Group (resigned in 2002), I was suggesting this very idea for as long as I worked for the company. But no one listened. What did I know?

Next they will be giving the managers power to place stock in the shop, where it might actually sell and start making a profit.

]]> Comment on Coolnewmobile, Phonebox Direct & Phones2YourDoor in administration by Captain Consumer http://www.captainconsumer.co.uk/blog/2007/11/20/cool-new-mobile-phonebox-direct-phones2yourdoor-in-administration/#comment-79 Captain Consumer Mon, 04 Feb 2008 18:00:43 +0000 http://www.captainconsumer.co.uk/blog/2007/11/20/cool-new-mobile-phonebox-direct-phones2yourdoor-in-administration/#comment-79 Simply Communications UK Ltd which was trading as "Simply3G" has since also ceased trading and has appointed an interim liquidator. Simply Communications UK Ltd which was trading as “Simply3G” has since also ceased trading and has appointed an interim liquidator.

]]> Comment on Spellcheck + proof read! Twice! by Trevorp http://www.captainconsumer.co.uk/blog/2007/10/14/spellcheck-proof-read-twice/#comment-34 Trevorp Sun, 14 Oct 2007 14:52:01 +0000 http://www.captainconsumer.co.uk/blog/2007/10/14/spellcheck-proof-read-twice/#comment-34 Well Captain, What do I say! What a plonker I am!!!!!! You are Correct, my wife came up with the idea late last night! too much wine by then especially after the match.!!!!!! My drunken typing has been fixed now. But at least it made you chuckle. If they win next week I better be more careful!! My typing and spelling are carp! at the best of times when sober!! Thanks for spotting it before I looked tooooo stupid. Trevor P The Gift Experience Well Captain,

What do I say!

What a plonker I am!!!!!!

You are Correct, my wife came up with the idea late last night! too much wine by then especially after the match.!!!!!!

My drunken typing has been fixed now.

But at least it made you chuckle. If they win next week I better be more careful!!

My typing and spelling are carp! at the best of times when sober!!

Thanks for spotting it before I looked tooooo stupid.

Trevor P
The Gift Experience

]]> Comment on The AA does exactly what it says… by stevejay http://www.captainconsumer.co.uk/blog/2007/05/29/the-aa-does-exactly-what-it-says/#comment-15 stevejay Mon, 11 Jun 2007 21:46:12 +0000 http://www.captainconsumer.co.uk/blog/2007/05/29/the-aa-does-exactly-what-it-says/#comment-15 Dear Captain, Thank you for your words of support. We're always looking at ways to improve the clarity & usability of our products and services so please let us know if your or your readers have any other suggestions. Keep a look out for some further enhancements later in the year. Regards Steve Jay eBusiness Manager, The AA Dear Captain,

Thank you for your words of support. We’re always looking at ways to improve the clarity & usability of our products and services so please let us know if your or your readers have any other suggestions.

Keep a look out for some further enhancements later in the year.

Regards
Steve Jay
eBusiness Manager, The AA

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